APC WOE2YR-AX-15 Garantieverlängerung 2 Jahr(e)

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.<br><br>7x24 telephone technical support<br>Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.<br>7x24 Upgrade option<br>If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.<br>Annual site visit<br>Annual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.<br>Environmental inspection<br>In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.<br>Labor and travel expenses included<br>Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.<br>On site troubleshooting<br>While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.<br>Parts included<br>Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.<br><br>Service Plans Features & Benefits<br>Serviceability<br>EcoStruxure Asset Advisor<br>EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.<br>Onsite diagnostics & repair<br>While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.<br>Parts included or available at a discount<br>Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.<br>Service Summary Report<br>Provides a detailed report of work performed including recommendations for service to ensure optimal performance<br>Technical support<br>Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.<br>Environmental inspection<br>In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.<br>Experienced Certified Field Service Engineer<br>Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.<br>Flexible on site response times<br>Choose an on site response time that best meets your business requirements and budget<br><b