HPE 3Y PC 4H Exch AP-204 TAA SVC 3 Jahr(e)

HPE Proactive Care Services<br>Combining support with smart technology<br> <br>Preventative support<br><br>Moving into a converged, virtualized or cloud-based environment requires a trusted partner who understands the wide-range of expanding technologies and complexities. By combining smart technology with expert consultation, HPE Proactive Care Services provide a personalized and proactive hands-on approach to maintaining an agile, healthy and reliable infrastructure.<br><br>Flexible, comprehensive, and cost-effective<br>We provide tailored proactive reporting, consultation, recommendations, and support for your HPE hardware and software. Our services give you three benefits.<br><br>Personalized<br><br>Personalized to make the best use of your time. A Technical Solution Specialist (TSS) will act as your single point of contact for start-to-finish ownership of any incidents. Connected products enable personalized analysis of firmware and software patches.<br><br>Proactive<br>Proactive to help you prevent problems and stay up-to-date. Products connected to HPE leverage 24x7 monitoring, pre-failure alerts, rapid diagnosis, automatic call logging and parts dispatch for hardware support, and to help avoid outages. You’ll receive proactive scans, a healthcheck on your covered and connected devices and tailored recommendations.<br><br>Simplified<br><br>Choose from one of three hardware support levels. With enhanced call handling, a single point of contact will manage your case. HPE Proactive Care Services is available for HPE computer hardware and software, storage and networking products.<br>HPE Proactive Care Services helps ensure your IT infrastructure remains stable and reliable. You’ll spend less time worrying about operational maintenance and more time focused on innovation and growth.